Office Receptionist

Temecula, CA
Full Time
Experienced
Front Office Receptionist 
Job Type: Full-Time
Salary: $20
Location: Wildomar, CA 
Join Our Team!
We are looking for a friendly, organized, and dependable Front Office Receptionist to join our team. This role is the first point of contact for customers, visitors, and vendors, helping create a professional and welcoming experience.
About the Role
As a Front Office Receptionist , you will support daily office operations by managing front desk responsibilities, assisting customers, coordinating communications, and helping improve appointment follow-up processes.
This position is a great fit for someone who is customer-focused, detail-oriented, and comfortable handling a variety of responsibilities throughout the day.
Responsibilities
  • Answer incoming phone calls and assist customers with questions or direct calls to the appropriate team members.
  • Greet visitors, walk-ins, and customers in a professional and friendly manner.
  • Answer the front door and assist with incoming deliveries.
  • Receive, organize, and help direct shipments and packages.
  • Provide overflow support for scheduling calls and appointment coordination.
  • Follow up with unconfirmed and cancelled appointments through the company CRM system.
  • Contact previous leads or customers to help recover missed opportunities and reschedule appointments.
  • Assist walk-in customers and guide them through the showroom experience.
  • Maintain a clean, organized, and welcoming front office environment.
  • Provide administrative support to different departments as needed.
  • Maintain accurate customer information and notes in company systems.
Qualifications
  • Strong communication and customer service skills.
  • Friendly, professional, and positive attitude.
  • Comfortable answering phones and speaking with customers.
  • Strong organization and multitasking abilities.
  • Basic computer skills and ability to learn CRM systems.
  • Reliable, dependable, and able to work independently.
  • Previous receptionist, administrative, customer service, or call center experience is a plus.
What We’re Looking For
  • Someone who enjoys helping people and creating a great customer experience.
  • A team player who is willing to support different areas of the business.
  • A detail-oriented person who can stay organized in a busy office environment.
Apply Today!
If you’re looking for an opportunity where you can make an impact, support a growing team, and work in a customer-focused environment, we’d love to hear from you!
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